To secure
your transaction we use a secure shopping cart system, so your credit card
details are protected and safe
When you
place an order, all personal data provided to us will be used in accordance
with our privacy policy which you can read on our website.
Do not use
the techniques or exercises contained within some of these products whilst
driving or operating machinery. If you are not sure about using our products please
consult your doctor or contact us before deciding to purchase. The contents of
our program can not be guaranteed to help every person. It can only be guaranteed when supervised by
the staff appointed by Martin St James of if we are satisfied the consumer has
completed the full program in accordance with all instructions supplied on the
CD.
Our CD’s
are guaranteed to consist of the highest quality material and will be replaced
if found to be faulty. Our returns policy is valid for 28 days from receipt of
an item.
Our
returns procedure
1. Returns
authorisation
Before
returning any item please follow our returns authorisation procedure by emailing us at through our contact form on www.martinstjames.com or telephoning
us.
2. Packing
the item
Wrap the
item securely and include the invoice along with your returns authorisation
email. Usually the packaging in which the item was sent can be used for its
return.
3. Replacement or refund
We will
ask you if you would like us to replace the item (provided it is still
available) or refund your card.
* We will
only refund delivery costs if the return is a result of our error.
* We cannot refund or exchange an opened item unless it is faulty, or if the
item was sent to you through our error.